Terms of Booking

Your booking

• Sending the booking form is a request, not a confirmed booking. Your booking is confirmed when we reply on WhatsApp with your pickup time.
• Prices are in UAE dirhams and include what is listed for each package. Anything not listed, such as alcohol or private shisha, costs extra.
• Children aged 3 and over pay the adult price. One infant under 3 travels free per booking, on a parent’s lap; any more pay the child price.

Payment and cancellation

Payment, cancellation, no-show and refund rules are on the payment and cancellation page and form part of these terms.

Pickup

• Pickup is free from hotels and homes in Dubai. We also pick up from Sharjah, Ajman and Abu Dhabi, where there may be an extra charge. We confirm the amount before you book.
• Please be ready at the start of your pickup window. If the driver can’t find you within a reasonable time, the booking may count as a no-show.

Safety

• Dune bashing, quad biking and dune buggies are not suitable for pregnant guests or anyone with back, neck or heart problems. Tell us at booking or tell the driver at pickup.
• Buggy drivers must hold a valid driving licence.
• Follow the driver’s and guide’s safety instructions at all times. They may stop an activity if it isn’t safe to continue.

Changes by us

Weather, sand conditions or official instructions can change a trip on the day. If we have to cancel, we offer a new date or a full refund of anything you paid.

Contact

Desert Delight Travel & Tourism, Auto Centre Building, 22A St, Port Saeed, Deira, Dubai. WhatsApp or phone +971 50 163 9600.