Desert Safari Booking Questions
Here are short answers to the questions people ask before they book. If yours isn’t here, send it on WhatsApp and we reply within minutes during the day.
Booking and payment
How do I know my booking is confirmed?
We reply on WhatsApp with your pickup time and the driver’s name. Requests sent after 11pm are answered from 9am the next morning.
Do I pay when I book?
No. For most tours you pay after the tour, in cash or by card. Some private and buggy bookings need a small advance, and we tell you before you confirm.
Do children pay?
Children aged 3 and over pay the adult price. One infant under 3 rides free per booking, and any more pay the child price.
Can I cancel?
Yes. Cancellation is free up to 24 hours before pickup. Later cancellations and no-shows are charged in full.
Where do you pick up from?
Pickup is free from any hotel or home in Dubai. We also pick up from Sharjah, Ajman and Abu Dhabi. There may be an extra charge for those, and we tell you the amount before you book.
How many people can book together?
Shared safaris take any group size. Private cars hold up to six, so larger private groups get more than one car.
Can I book for today?
Often, yes. Send the request as early as you can and we tell you within minutes whether there is space for today.
Can I change the date after booking?
Yes. Message us on WhatsApp with your booking reference as soon as you know, and we move it if there is space.
On the day
Is there anything extra to pay?
No. The price you see covers everything listed as included, and there are no booking fees. Extras like private shisha or alcohol at the camp are paid for separately if you want them.
Should I tip the driver?
Tipping is up to you and is never expected. If you enjoyed the trip, a small tip for the driver is always welcome.
What should I wear?
Wear comfortable clothes and closed shoes. Bring sunglasses, and a light jacket for winter evenings, when the desert gets cool after sunset.
Who should skip dune bashing?
Pregnant guests and anyone with back, neck or heart problems should skip it. Ask the driver at pickup and they will take you straight to the camp.
Which desert do you go to?
We go to the Lahbab red dunes, south-east of Dubai. The sand is a deep orange-red and the dunes are high, which is what makes the photos.
Can I pay in another currency?
Prices are in UAE dirhams. If you pay by card, your bank converts the amount at its own rate. Cash is taken in dirhams.